Zomato has significantly broadened its collaboration with the Indian Railway Catering and Tourism Corporation (IRCTC), expanding its food delivery services to over 100 railway stations across India. This move marks a major growth from the initial pilot program launched in 2023, which started with just five key stations: New Delhi, Prayagraj, Kanpur, Lucknow, and Varanasi.
The pilot program, introduced in 2023, was aimed at testing and refining Zomato’s food delivery model at these key railway hubs. The successful outcome of this phase led to the decision to expand the service to a wider network of stations across India. By scaling this initiative, Zomato aims to enhance the convenience of food access for train passengers, bringing a variety of food options from popular local restaurants directly to their seats.
This expansion also underscores Zomato’s strategic partnership with IRCTC, as both companies work together to improve services for millions of railway passengers. Travelers can now pre-order their meals via the Zomato app and enjoy the ease of food delivery at their designated stations, thus enhancing the overall travel experience.
Summary:
- Zomato expanded its food delivery service to more than 100 railway stations, following the successful pilot at five major stations in 2023.
- The service allows train passengers to order food from local restaurants via Zomato, aiming to enhance travel convenience.
- This collaboration strengthens Zomato’s strategic partnership with IRCTC, contributing to better service for railway passengers across India.