Amazon India has signed an MoU with India Post to further boost its nationwide delivery capabilities, ensuring service across every pin code in the country. This partnership is set to enhance operational efficiencies by integrating Amazon’s logistics with India Post’s vast last-mile delivery network. This strategic collaboration is particularly beneficial for reaching remote and rural areas, where traditional delivery methods may face challenges.
In the past 2-3 years, the integration of India Post into Amazon’s logistics network has significantly expanded, with the number of pickup points growing from six to thirteen across India. This collaboration has resulted in a nearly threefold increase in the volume of parcels delivered by India Post within the last 18 months. Notably, Amazon became the first e-commerce platform to offer an end-to-end integrated cash-on-delivery service with India Post.
Vandita Kaul, Secretary (Posts), highlighted India Post’s unique capacity to democratize e-commerce through its extensive network of approximately 165,000 post offices. This partnership is seen as a significant advancement toward bridging the digital divide in the country.
Abhinav Singh, VP Operations at Amazon India, emphasized the pivotal role of India Post in Amazon’s growth story and acknowledged the shared milestones achieved through their collaboration, such as serving customers in remote locations like the Nubra Valley and the Andaman Islands. The partnership also extends to cross-border logistics, promoting e-commerce exports for micro, small, and medium enterprises (MSMEs).
This enhanced alliance is part of a broader strategy that includes collaboration with Indian Railways to improve the efficiency of package deliveries by optimizing the rail network.
Overall, the partnership aims to redefine the logistics experience for e-commerce customers in India, paving the way for faster and more reliable delivery services across the nation.
For further details, refer to the original report from Business Standard.
Key Highlights:-
- Amazon India has expanded its collaboration with India Post to improve delivery services across all pin codes in the country.
- Under a new Memorandum of Understanding (MoU), both entities aim to leverage India Post’s extensive last-mile delivery network, significantly increasing delivery efficiency in rural areas.
- In recent years, India Post’s role in Amazon’s logistics has expanded, with a threefold increase in parcel volumes delivered through India Post.
- This partnership aligns with the government’s vision to modernize postal services and enhance e-commerce accessibility for all citizens.