WhatsApp, the popular messaging platform, banned more than 8.5 million accounts in India during September 2024 as part of its compliance with India’s IT Rules 2021. This includes 1,658,000 accounts proactively banned before any user reports, according to a report from IANS. The platform’s actions emphasize its commitment to transparency and user protection, addressing misuse in compliance with government regulations.
WhatsApp’s user safety initiative includes a three-stage detection process that identifies abusive accounts. This system operates during account registration, messaging activity, and in response to negative user feedback. Trained analysts further review specific cases, enhancing the platform’s effectiveness in curbing misuse. Additionally, WhatsApp provides users with options to block and report abusive contacts, ensuring a safe environment for its vast user base in India.
The platform received 8,161 grievances from users in September and took action on 97 cases. It also complied with two orders from India’s Grievance Appellate Committee, demonstrating its responsiveness to formal grievances.
In August, WhatsApp had similarly banned 8,458,000 accounts, of which 1,661,000 were proactively restricted. The Meta-owned platform continues to invest in misinformation management, cybersecurity, and election integrity efforts, reinforcing its dedication to safeguarding users.
Credit: This article is based on information from IANS reports and WhatsApp compliance data.
Key Highlights:
- Banned Accounts: Over 8.5 million accounts banned in India during September 2024.
- Proactive Measures: 1,658,000 accounts proactively banned.
- User Grievances: 8,161 grievances received; action taken on 97 cases.
- Compliance: WhatsApp adheres to IT Rules 2021, ensuring transparency in user safety.