customer service
Startup
Ola Ordered to Revamp Refunds and Improve Billing Transparency
The Central Consumer Protection Authority (CCPA) has directed Ola, the ride-hailing giant, to implement significant reforms on its platform following a surge in consumer complaints. Between January and October 2024, the CCPA received 2,061 complaints against Ola, primarily concerning...
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Latest News
X Transforms User Experience with AI-Powered ‘Custom Timelines’ and Deprecates Communities
In a massive strategic pivot aimed at reshaping how users discover and engage with content, X has officially launched...
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