consumers

Blinkit, a quick-commerce platform under Zomato, has introduced the Blinkit Sellers Hub, enabling brands to sell directly to consumers without intermediaries. This strategic move positions Blinkit as a competitor to e-commerce giants such as Amazon and Flipkart, with over...

The Central Consumer Protection Authority (CCPA) has directed Ola, the ride-hailing giant, to implement significant reforms on its platform following a surge in consumer complaints. Between January and October 2024, the CCPA received 2,061 complaints against Ola, primarily concerning...