Automation Shift

Zomato’s AI Revolution: 600 Job Cuts in Customer Support Amid Automation Shift

In a significant move reflecting the changing landscape of the food delivery industry, Zomato has laid off approximately 600 customer support employees as part of its transition to automation. This decision follows the launch of Nugget, an AI-powered customer...
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Latest News

X Transforms User Experience with AI-Powered ‘Custom Timelines’ and Deprecates Communities

In a massive strategic pivot aimed at reshaping how users discover and engage with content, X has officially launched...
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