Cricket commentator Harsha Bhogle has taken to social media to express his frustration with IndiGo Airlines, following a series of complaints about the airline’s treatment of passengers. His remarks come on the heels of Australian cricketer David Warner’s public criticism of Air India for boarding passengers without pilots, which has sparked a broader conversation about airline service standards in India.

On March 23, 2025, Bhogle posted a sarcastic comment on X (formerly Twitter), suggesting he might invite IndiGo staff to his home for dinner but would make them wait outside until everything was ready. He used the hashtags #Rude and #IndigoFirstPassengerLast, drawing attention to what he perceives as a lack of consideration for passengers. His tweet resonated with many who have experienced similar frustrations with airline services.

Bhogle’s critique highlights a recurring theme in customer experiences with airlines, particularly regarding delays and poor communication. Although he did not specify the exact incident that prompted his comments, it is clear that he was addressing ongoing issues with IndiGo’s boarding processes, which have been criticized for making passengers wait unnecessarily.

Bhogle’s comments follow David Warner’s viral tweet criticizing Air India for allowing passengers to board a flight without pilots. Warner expressed his disbelief at being made to wait for hours after boarding, only to learn that the crew was unavailable due to delays caused by severe weather in Bengaluru. Air India later responded, attributing the situation to operational disruptions that affected multiple flights.

Both incidents have ignited discussions on social media about the need for airlines to improve their service and communication with customers. Bhogle’s humorous yet pointed remarks serve as a reminder of the frustrations many travelers face when dealing with airline delays and inadequate service.

In response to Bhogle’s criticism, IndiGo acknowledged his concerns and apologized for any inconvenience caused. The airline explained that the delay was due to their team assisting wheelchair users during boarding, which can sometimes extend waiting times. They expressed appreciation for Bhogle’s feedback and reiterated their commitment to improving passenger experiences.

IndiGo’s response reflects an awareness of the growing scrutiny airlines face regarding customer service. As competition in the aviation sector intensifies, maintaining high standards of service is crucial for retaining customer loyalty.

The public exchanges between cricket personalities and airlines highlight a significant issue within India’s aviation industry: the need for better customer service practices. As more travelers share their experiences online, airlines must adapt and respond to these criticisms proactively.

Bhogle’s comments resonate not only with frequent flyers but also with anyone who has faced delays or poor treatment while traveling. His ability to articulate these frustrations humorously has sparked conversations about accountability in the airline industry.

As Harsha Bhogle continues to voice concerns over IndiGo’s passenger treatment, it serves as a reminder for airlines to prioritize customer satisfaction. With increasing public scrutiny and competition among carriers, improving service quality is essential for fostering trust and loyalty among travelers.

Key Highlights:

• Harsha Bhogle criticizes IndiGo Airlines for poor passenger treatment on social media.
• His remarks follow David Warner’s complaints about Air India boarding passengers without pilots.
• IndiGo responds by acknowledging concerns and apologizing for delays.
• The incidents highlight ongoing issues in customer service within India’s aviation industry.