TAG
customer support
Zomato’s AI Revolution: 600 Job Cuts in Customer Support Amid Automation Shift
In a significant move reflecting the changing landscape of the food delivery industry, Zomato has laid off approximately 600 customer support employees as part...
Zomato Rebrands to ‘Eternal’: A Bold New Identity While Keeping Its App Icon Intact
In a surprising yet strategic move, Zomato, one of India’s leading food delivery platforms, has announced its rebranding to ‘Eternal’. While the company’s name...



